Privacy Statement

Who we are

Our website address is: 

https://boutiquetravelexperts.com

We represent the tour operator Boutique Tours, trading under the name of Boutique Travel Experts.

What personal data we collect and why we collect it

We do not collect any personal data of the visitors of our website.

We only collect the data once a visitor becomes a customer and books a holiday with us. This will be done with their explicit permission. The kind of data we will collect will be their names, date of birth and at time their nationality. This data is often necessary in order to finalise the booking and clarify all the customs requirements in the country they will travel to. If necessary we will also collect the data about their mobility necessities, which will only be beneficial to the person involved as we will tailor better personalised services to him/her.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymity string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When submitting a contact form to us the data inserted will be kept on file indefinitely in order to avoid spam. We will never use the information submitted through a contact form for marketing purposes without your consent. We will explicitly ask you if you would want to receive our newsletter. If so, the newsletter is not going to be more often than twice per month and will include information about new tours, new deals and useful information for travellers.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not collect any analytics data.

Who we share your data with

We share the customers data strictly with suppliers only in order to finalise and confirm a booking.

We share the customers data with our bank supplier in order to avoid financial fraud.

How long we retain your data

If you leave a comment, submit a contact form, or make a booking with us, the data are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you subscribed to the newsletter, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Data on contact forms and our customers is not sent anywhere.

Your contact information

For privacy-specific concerns please write an email to admin@boutiquetravelexperts.com

How we protect your data

We use encryption, two factor authentication and staff training in data protection in order to safeguard the data you submit to us.

What data breach procedures we have in place

In case of data breaches we have internal reporting systems, contact mechanisms and bug bounties.

What third parties we receive data from 

We do not share any data received from third parties.